Privacy Policy, GDPR & Data Protection Compliance

Privacy Policy

1. Introduction

This Privacy Policy applies to you, the user of this website (www.family-scl.com), and Kasmo Ltd, the owner and operator of the site.
It explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

The GDPR strengthens existing privacy laws and ensures that your personal information is handled securely, transparently, and with respect for your rights in today’s digital environment.

2. Data We Collect

FAMILY-SCL may collect and process the following types of data:

2.1 Personal Information (when placing an order, creating an account, or contacting us):

  • Full name

  • Contact details (email address, telephone number, and delivery/billing address)

  • Payment method (PayPal, credit or debit card) — please note that we do not store payment card details.

2.2 Automatically Collected Information:

  • Demographic data such as location, age, or gender (where applicable)

  • IP address

  • Browser type and version

  • Operating system

  • Referring website URLs, browsing activity on our website, and exit pages

  • Cookie information (see section 8 below)

3. PCI DSS Compliance

Kasmo Ltd is fully PCI DSS compliant (Payment Card Industry Data Security Standard).
This certification ensures that all credit and debit card payments are processed securely and that your financial information remains fully protected during transactions on our website.

4. Use of Data

We use the information we collect to provide you with the best possible shopping experience and to maintain our business operations.
Your data will not be retained for longer than necessary and will be stored securely within the European Union (EU).

Specifically, your data may be used for the following purposes:

  1. To process and fulfill your orders and deliver our products and services

  2. To improve our website, products, and customer service

  3. To send promotional emails about new products, special offers, or updates (only if you have given consent)

  4. For market research to help us better understand our customers

  5. To maintain our accounting and internal records

5. Sharing Data with Third Parties

FAMILY-SCL may share limited personal data with trusted third parties, only when necessary for business operations and always in compliance with GDPR.
These may include:

  • Financial institutions and payment processors

  • Courier and delivery services

  • Marketing and search engine providers

  • Product suppliers and logistics partners

  • Government authorities, where legally required

We ensure that all third parties we work with respect your privacy and use your data only for the agreed purpose.

6. Your Rights and Choices

You have full control over how your data is used.

You can:

  • Restrict or disable cookies in your browser settings

  • Request that your personal data be deleted once legal retention periods (e.g., VAT or tax obligations) expire

  • Opt out of marketing emails at any time by clicking “unsubscribe” or by contacting us at info@family-scl.com

7. Accessing and Updating Your Data

If you have created an account with us, you can log in at any time to view or update your information.
You also have the right to request a copy of the personal data we hold about you by contacting us in writing at support@family-scl.com.

8. Data Security

We take data protection seriously. FAMILY-SCL uses physical, electronic, and managerial safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.

All data transmitted between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.

9. Cookies

Cookies are small text files that help websites remember user preferences and actions.
We use the following types of cookies:

  • Functional Cookies – Enable basic site functionality such as shopping cart and checkout.

  • Analytics Cookies – Help us understand how visitors use our site to improve performance.

  • Preference Cookies – Remember your settings like language, currency, and location.

  • Advertising Cookies – Deliver personalized offers and relevant ads.

By using our website, you agree to the use of cookies as described.
You can delete or disable cookies in your browser settings, but please note that some site functions may not work properly.
For more information, visit www.aboutcookies.org.

10. Mailing List and Marketing

From time to time, FAMILY-SCL may send you special offers and product updates via email.
If you no longer wish to receive such communications, you can unsubscribe at any time by emailing support@family-scl.com or clicking the “unsubscribe” link in our emails.

11. External Links

Our website may contain links to third-party sites.
Please note that FAMILY-SCL is not responsible for the privacy practices or content of other websites.
We recommend reviewing each site’s privacy policy before sharing personal information.

12. How to Contact Us

If you have any questions or concerns about our Privacy Policy or data protection practices, please contact us at:
???? support@family-scl.com

13. Policy Updates

FAMILY-SCL reserves the right to update or modify this Privacy Policy at any time to comply with legal requirements or improve transparency.
Any changes will be posted on this page, and your continued use of our website will indicate acceptance of the revised terms.

Last updated: October 2025

Contact Us