Payments

Which payment options are accepted by Family-scl?

Visa, Visa Debit, Visa Electron, MasterCard or Debit MasterCard or Bitcoin online banking services to pay for their order.

Why was my payment declined?

If your payment has not been accepted, please first check the correspondence of the information provided. Now try again. You can also contact your bank to find out if exceeding a threshold set for your account may prevent you from approving your payment. If the problem persists, please contact our customer service.

Is my payment secure?

Card payments are made via a payment form provided by Citadele Banka AS (Klix) that uses Secure Server Software (SSL) encryption technology. Family-scl does not have access to the Customer’s card data, nor will any data concerning the card be stored in Family-scl systems. The Family-scl Webshop utilizes international Verified by Visa and MasterCard Secure Code authentication services in order to verify the identity of the card holder. Family-scl reserves the right to reject the Customer’s order if the card payment cannot be verified.